Delivery Information

  • Deliveries will be made by UKMail express Monday to Saturday, excluding Sundays and bank holidays at a flat rate of £4.99 per order to the Mainland UK.
  • Delivery charges for Orders dispatched within the United Kingdom are inclusive of VAT and include all costs related to the shipping of order to the requested address.

What if I am not at home when they deliver?

We recommend you use an address where there will be someone to receive the delivery. For many people, this will be a work address which you may specify during the checkout process.
However, if you are out, the normal procedure is for the delivery service to leave a “While You Were Out” card. You can then collect from the depot or sorting office.
Sorry we cannot accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (e.g. shed, garage, with a neighbour) we cannot accept responsibility, if you fail to receive your parcel.

Why can’t I get next day delivery?

Due to the unique decoration each team/club requires it takes us a little time to decorate items before we send them out to you, for this reason we don’t offer next day delivery. Normally order will be processed and sent to you within 7-10 working days, at which point we will send you confirmation that your order has been despatched and a tracking code so that you can see the progress of your parcel via the Parcel Force Tracking website.

Why can’t I see an option for overseas delivery?

Goods ordered through this Website will only be delivered in the United Kingdom, Northern Ireland and Isle of Man.
Currently we do not offer shipping methods for Channel Islands and overseas orders, simply because the teams we produce kit for tend to be provincial, but if you are an overseas supporter we would be happy to accommodate your order and give you an exact delivery cost via phone or email. You can get in touch using the details on the contact us page, we will get straight back to you usually at the earliest possibility.