DELIVERY INFORMATION

• Deliveries will be made by DPD, Monday to Saturday, excluding Sundays and bank holidays at a flat rate of £5.99 per order to the Mainland UK.
• Delivery charges for Orders dispatched within the United Kingdom are inclusive of VAT and include all costs related to the shipping of order to the requested address.

What if I am not at home when they deliver?

We recommend you use an address where there will be someone to receive the delivery. For many people, this will be a work address which you may specify during the checkout process.
However, if you are out, the normal procedure is for the delivery service to leave a “Sorry We Missed You” card. The card explains why your parcel couldn’t be delivered and shows how you can collect your item or arrange a redelivery.
Sorry we cannot accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (e.g. shed, garage, with a neighbour) we cannot accept responsibility, if you fail to receive your parcel.

Express Delivery

All orders are sent on an Express delivery as standard with the courier DPD, Monday to Saturday, excluding Sundays and bank holidays at a flat rate of £5.99 per order to the Mainland UK. Due to the unique decoration each team/club requires it takes us a little time to decorate items before we send them out to you, for this reason the express delivery only applies once your parcel has left our building. Normally orders will be processed and sent to you within 7-10 working days, at which point we will send you confirmation that your order has been despatched and a tracking code so that you can see the progress of your parcel via the DPD Tracking website.